Refund policy

Refund Policy – VOKOSKIN

At Vokoskin, your satisfaction is our priority.
If your product does not meet your expectations or arrives damaged, you can request a refund within 90 days of receiving your order.

90-Day Money Back Guarantee

You are eligible for a refund if:

  • Your product is damaged or defective
  • Your order does not meet your expectations
  • You contact us within 90 days of delivery

How to Request a Refund

To start a refund request, please contact our support team with your order number and a short explanation of the issue.

Contact: hello@vokoskin.org

Refund Process

Once your request is reviewed and approved, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please allow a few business days for the refund to appear on your account.

Important

  • Refund requests made after 90 days cannot be accepted.
  • We may request photos or videos if the product is damaged or defective.

Thank you for choosing Vokoskin .