Refund policy
Refund Policy – VOKOSKIN
At Vokoskin, your satisfaction is our priority.
If your product does not meet your expectations or arrives damaged, you can request a refund within 90 days of receiving your order.
90-Day Money Back Guarantee
You are eligible for a refund if:
- Your product is damaged or defective
- Your order does not meet your expectations
- You contact us within 90 days of delivery
How to Request a Refund
To start a refund request, please contact our support team with your order number and a short explanation of the issue.
Contact: hello@vokoskin.org
Refund Process
Once your request is reviewed and approved, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please allow a few business days for the refund to appear on your account.
Important
- Refund requests made after 90 days cannot be accepted.
- We may request photos or videos if the product is damaged or defective.
Thank you for choosing Vokoskin .
